Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lotys-shop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***e –
gorgeous!
A***r –
first class item and service!
W***m –
awesome ring. thank you!
T***s –
I am happy, came quick and is what u expected
H***y –
the quality is very good! very impressed!
R***t –
i was looking for the best online, and all my expectations are met
D***l –
Such a low cost is a good buy, i liked the store a lot
C***y –
arrived in time and there are no defects. Goods meet the expectations.
R***t –
Fabulous ! The store was quick with communication. It’s a perfect choice. A+!
F***e –
Its same like in the picture. I am very happy. Highly recommend!
F***e –
I’ve bought discounted and can’t be happier with a purchase
M***w –
product matches the description. thank you very much.
M***k –
Everything very well made and very well designed. recommend!
L***a –
Everything is fine, delivery fast, quality on top
M***n –
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
S***n –
I can surely say it’s the best price for for both online and offline stores
V***a –
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
M***n –
Great quality product! The communication with the store was very good, I recommend!!!
S***a –
thanks! I ordered about 2 weeks ago and it’s already arrived. Quality is as described. Will order again.
A***n –
After a long search I can safely say it’s the best price for ring out of all the other options.
A***a –
Glad I could get online. The quality is as high as in any offline store, but that’s way more comfortable
K***n –
So unique and makes for a great fidget ring! Very happy with this purchase, I don’t even care that it probably has an ancient curse written on it
J***y –
Great ring… didn’t turn my finger green. It broke but they promised to send a replacement so I’m waiting on that right now!
J***a –
Very pretty, nice color. A bit bulky on the finger but looks good as a necklace. ? I think I’ll buy a few for my friends for Christmas.
S***n –
Got them as a gift for my daughter and her best friend. They loved them! Very beautiful. Silver looks stunning. Would highly recommend
L***a –
This is a great quality ring. It’s sturdy and beautiful with an intricate design. When fully opened it is a globe with many details. And I really like this ring, it looks cute on my finger
A***n –
This ring is surprisingly very comfortable to wear and a bonus is that it’s so satisfying to fidget with. I got this for myself but I will be purchasing more in the future as gifts, it is so unique and beautiful!
S***n –
I bought this as one of the gifts to my wife for our 20th wedding anniversary. She wears it all the time and is constantly taking it off to play with the rings inside so it is holding up quite well! Rings move easy and lay completely flat when together which makes it super comfortable for her to wear.
B***y –
This astronomical finger ring is a really unique design. It is engraved with different words like love, loyal, peace, courage, and forever. And the inner ring has the 12 horoscope signs engraved on it. The rings are sturdy and well made. And it fits well on my finger without making it turn green. This ring is really pretty on.
O***a –
It a bit bigger for my middle finger. Other people wrote it runs small so I got a size 7. The size 7 fits my ring finger, I should have gotten a size 8 to fit my middle finger Properly. Besides that I’m very happy with the quality, I got sterling silver. I love this ring I do like to fidget a lot so it’s fun to play with. Well made very happy.
B***y –
This looks like very valuable. It is not like the other jewelry I got before this one is pretty. Can be wear as a ring or a necklace pendant. It is very comfortable and easy to use beautiful as ring.. can be a gift very nice as gift to your man or parents brothers etc. Good for everyone.
A***e –
This is a very well made fidget ring! The joins are well done and the movement is smooth. I was very impressed with the quality of the ring overall. The chain, less so, as it’s a little thin… but the ring is why you’re buying this and the ring is definitely worth it!
O***r –
Though I’ve only had this thing for 3 days a week or two I’m quite contented with it. This is a cost-effective deal. I bought it for my friend. We were both inspired with the quality of the ring. The shipment actually came very fast and I was quite happy. way surmounted my predictions. I would undeniably recommend this good. enjoy it so much I am already planning to purchase more.
C***s –
The ring is very stylish and of course unusual, this is my first time, it sits perfectly not only on the middle finger, but also on the index finger, it is very nice to feel it on your hand, twist it to look, it’s such a magical pleasure, in open form you can wear a pendant on a chain, but I really liked to wear it on my finger. I put it on right away and realized that it was mine. The price is all about nothing, very pleasant for such a ring. Thanks to the seller for such a product. In general, SUPER !!!!
D***k –
I bought this ring as a gift for a friend who is into astrology and she loves it – it really complements her aesthetic. She really liked how it works well as both a ring and a necklace – you can even wear it fully expanded as a necklace. It’s made of a nice material, it has a quality build, and it’s pretty fun to fold and unfold. If it looks like something you want, I’d say go for it.