We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of lotys-shop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 18 customer ratings
18 reviews
100% of buyers enjoyed this product!
5 stars
( 18 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
J***Z –
Perfectly matches the description, my 4 year old son loves it. I highly recommend, fast delivery, I received it more than 20 days before the delivery interval.
Rated 5 out of 5
S***a –
They were delivered to Peter in two days. Machine delight! The quality is excellent. When charging the machine, the LED will light up and turn off when charged. I thought that the wheels in this model will be wider, but it did not affect the impression at all. Worn like burnt, rotate, control clear and simple: Buttons-forward/back, levers-rotation right/left. thank you store
Rated 5 out of 5
P***l –
Fast shipping, reliable packing! The car is super, cool toy, took as a gift to the child-he was very happy! Quality materials and assembly, charge is enough ~ for 25 minutes of play, fast charging is also about 20 minutes. 5V ~ 2 A. Very interesting design, the machine practically does not get stuck, crashes, turns around and rides again, play and drive it much more interesting than a simple RC car.I even poured myself for the first time and remembered childhood for 15 minutes. pay attention to the dimensions, it fits on the palm, the photo just seems more. Delivered in just 10 days to Samara region, the store quickly processed and sent the order the next day, for which he very much thanks. Children are very happy! I was happy with the purchase. Very cool toy! I definitely recommend the website+seller and the goods!
Rated 5 out of 5
K***e –
I’ll tell you the machine is very small. Rides well, flie,delivery about a week to Naberezhnye Chelny, for his money will go , managed as a tank. I recommend those who as well as me bored to sit at home during quarantine!
Rated 5 out of 5
S***h –
Ordered the child as a gift, the husband took. it went longer than planned, I think because of the quarantine. packed well. great gift for the boy from 4 to 9.
Rated 5 out of 5
D***v –
Got, everything works, brought the courier, the miniature machine, but very shaky, came to the birthday of the child.
Rated 5 out of 5
Customer –
The car is super! Take it! The motors are so powerful that it does not have time to cling to the coating and stands on the Pop! And drifting. It is desirable to use on large sites.
Rated 5 out of 5
O***a –
The toy was delivered from a warehouse in Russia in 3 days. The courier brought it home. Packaging reliable, externally everything is fine. It remains to charge and run. I’ll add the review later. Seller and shipping service thank you.
Rated 5 out of 5
A***i –
Everything works. Delivered by courier. In the Sverdlovsk region for a week since the order
Rated 5 out of 5
A***G –
The order arrived in the Irkutsk region in 52 days, picked up at the Russian post office. The packing is whole-box in the usual package. The toy is funny, for the remote control need 2 AAA batteries. The description is consistent. Took the child as a gift, as I give write in addition. Seller and goods recommend.
Rated 5 out of 5
O***a –
Great car! Just some furious Green cockroach, there are instructions in English, USB cord, battery powered remote, and the machine itself is charged via USB. Children are satisfied, even the oldest who is 16 years old. Thank you! It’s super!
Rated 5 out of 5
M***v –
Excellent Toy, children are happy. The quality is good, the tires of the wheels are soft. In the kit there is an instruction and batteries in the remote. Big Plus, if it turns over, it can still continue to move.
Rated 5 out of 5
B***s –
Good product, the kid very happy. Car very fast!
Rated 5 out of 5
J***H –
AAA bat year steered into the container and the saw. So cool four. All direction 360 degree switch that is being moved freely speed fast and terrific.thank you
Rated 5 out of 5
G***r –
The machine good child liked-checked everything works. Delivery is very fast. Shop advise everyone! To the store Thank you!
Rated 5 out of 5
A***o –
A week later, the courier brought home. Immediately experienced with his son-he is just delighted! Even the grandmothers of our yard were interested in her very fast, on the street you have to run after her, the apartment is generally small. Later I will add a review. Suggest to buy!
Rated 5 out of 5
R***z –
The product looks good, it’s as described. It took Me 1 month to get here. Now it just needs to get going to see how it works.
Rated 5 out of 5
E***a –
The order came quickly, the courier brought home. The machine is cool, the child is delighted, though small, the size of a child’s palm
J***Z –
Perfectly matches the description, my 4 year old son loves it. I highly recommend, fast delivery, I received it more than 20 days before the delivery interval.
S***a –
They were delivered to Peter in two days. Machine delight! The quality is excellent. When charging the machine, the LED will light up and turn off when charged. I thought that the wheels in this model will be wider, but it did not affect the impression at all. Worn like burnt, rotate, control clear and simple: Buttons-forward/back, levers-rotation right/left. thank you store
P***l –
Fast shipping, reliable packing! The car is super, cool toy, took as a gift to the child-he was very happy! Quality materials and assembly, charge is enough ~ for 25 minutes of play, fast charging is also about 20 minutes. 5V ~ 2 A. Very interesting design, the machine practically does not get stuck, crashes, turns around and rides again, play and drive it much more interesting than a simple RC car.I even poured myself for the first time and remembered childhood for 15 minutes. pay attention to the dimensions, it fits on the palm, the photo just seems more. Delivered in just 10 days to Samara region, the store quickly processed and sent the order the next day, for which he very much thanks. Children are very happy! I was happy with the purchase. Very cool toy! I definitely recommend the website+seller and the goods!
K***e –
I’ll tell you the machine is very small. Rides well, flie,delivery about a week to Naberezhnye Chelny, for his money will go , managed as a tank. I recommend those who as well as me bored to sit at home during quarantine!
S***h –
Ordered the child as a gift, the husband took. it went longer than planned, I think because of the quarantine. packed well. great gift for the boy from 4 to 9.
D***v –
Got, everything works, brought the courier, the miniature machine, but very shaky, came to the birthday of the child.
Customer –
The car is super! Take it! The motors are so powerful that it does not have time to cling to the coating and stands on the Pop! And drifting. It is desirable to use on large sites.
O***a –
The toy was delivered from a warehouse in Russia in 3 days. The courier brought it home. Packaging reliable, externally everything is fine. It remains to charge and run. I’ll add the review later. Seller and shipping service thank you.
A***i –
Everything works. Delivered by courier. In the Sverdlovsk region for a week since the order
A***G –
The order arrived in the Irkutsk region in 52 days, picked up at the Russian post office. The packing is whole-box in the usual package. The toy is funny, for the remote control need 2 AAA batteries. The description is consistent. Took the child as a gift, as I give write in addition. Seller and goods recommend.
O***a –
Great car! Just some furious Green cockroach, there are instructions in English, USB cord, battery powered remote, and the machine itself is charged via USB. Children are satisfied, even the oldest who is 16 years old. Thank you! It’s super!
M***v –
Excellent Toy, children are happy. The quality is good, the tires of the wheels are soft. In the kit there is an instruction and batteries in the remote. Big Plus, if it turns over, it can still continue to move.
B***s –
Good product, the kid very happy. Car very fast!
J***H –
AAA bat year steered into the container and the saw. So cool four. All direction 360 degree switch that is being moved freely speed fast and terrific.thank you
G***r –
The machine good child liked-checked everything works. Delivery is very fast. Shop advise everyone! To the store Thank you!
A***o –
A week later, the courier brought home. Immediately experienced with his son-he is just delighted! Even the grandmothers of our yard were interested in her very fast, on the street you have to run after her, the apartment is generally small. Later I will add a review. Suggest to buy!
R***z –
The product looks good, it’s as described. It took Me 1 month to get here. Now it just needs to get going to see how it works.
E***a –
The order came quickly, the courier brought home. The machine is cool, the child is delighted, though small, the size of a child’s palm